News & Thoughts from ServiceHub


ServiceHub Training in NC

Monday, February 22nd, 2010

Learn about ServiceHub as the automated dispatching and request tracking system for your hospital.

ServiceHub will conduct an introductory session and also an extended training session in your area.  These sessions are FREE to attend.  They are for customers and those interested in learning more about the service.
WHERE:  University of North [...]

ServiceHub on Your iPhone

Friday, December 4th, 2009

It’s easy to create a ServiceHub icon on the home page of your iPhone and iPod Touch that will immediately take you to your list of requests.

1. Select the Safari browser icon (blue compass icon) and then select the small “multi-page” icon in the lower right hand corner. This should show all of [...]

UNC Hospitals Embrace ServiceHub and Apple Technology

Friday, October 30th, 2009

No longer lost in translation: UNCH Interpreters replace pagers with iPod touch.

Pagers are Passe

Friday, October 30th, 2009

Pagers have been around for many years.  They do one thing very well, but fail to do the other things that make it a complete communications tool.  For hospitals, there is now a better prescription.

Staff wants better control over service requests while patients wait anxiously, and management flies blind.  Using their existing infrastructure to gain [...]

Pilot Program Underway with Cook Children’s Health Care System

Sunday, October 4th, 2009

The Case Management Department at Cook Children’s of Fort Worth, Texas, is piloting ServiceHub for dispatching their medical interpreters.

ServiceHub Helps UNC Cut Costs and Improve Efficiency

Sunday, October 4th, 2009

Using ServiceHub, University of North Carolina has been able to improve the response times of key hospital service workers.

The University of North Carolina Hospital System has been using ServiceHub for more than five (5) years. We have worked together to fine-tune its functionality and test various configurations of hardware and software. We have begun to [...]

Helping Cancer Volunteers Connect

Wednesday, September 30th, 2009

ServiceHub provides easy coordination services for American Cancer Society volunteers in a new pilot program being tested in Minneapolis and Atlanta.

Making a difference in someone’s life made even easier with ServiceHub.
This year ServiceHub began a pilot project with the American Cancer Society (ACS) to provide automated coordination of volunteers who drive patents to and from [...]

ServiceHub – a Perfect Fit for Medical Interpreters…

Thursday, September 24th, 2009

Check out ServiceHub at the IMIA Conference on Medical Interpreting, October 9-11, 2009 at the Hyatt Regency in Cambridge, MA.

Global Perspectives on Professional Medical Interpreters– reflects two thoughts, first that the right to a competent medical interpreter in all medically related encounters is not a local issue only but is a right in all parts [...]