by Robert | Mar 22, 2018
ServiceHub now integrates with EPIC and Cerner Electronic Medical Record (EMR) systems. MediTech integration is in the works. Hospitals today run on electronic systems to capture and share patient health records, schedule patient activities, bill for services, and so...
by Robert | Jul 13, 2017
U.S. News & World Report ranks Boston Children’s Hospital as the best children’s medical center in the country. According to the report, ten hospitals earned a spot on its “Honor Roll” for delivering high quality care across several...
by Robert | Mar 7, 2017
ServiceHub is pleased to welcome the Interpreter Services department at Boston Children’s Hospital (BCH) as a valued customer. As a particularly busy institution being supported by a large department of staff interpreters, entry of their service requests...
by Robert | May 11, 2016
Congratulations to the hospitals recently selected by Becker’s Hospital Review as among the 100 greatest in America for 2016. And, wouldn’t you know it, many of them are our customers. So here’s a shout out for our customers, some of the best of...
by Robert | Aug 31, 2015
With an integrated solution of Environmental Services and Patient Transport, ServiceHub now offers an advanced Patient Discharge solution to minimize bed turnover time. Using the same portal for requesting Patient Transport, staff can request Housekeeping, Linens and...
by Robert | May 5, 2014
Transporters can now get rid of their pagers, too. Using the same portal for requesting Language Services, staff can request Patient Transport and Equipment Depot assistance. And Transporters can use the same mobile devices and procedures for responding to those...
by Robert | Feb 28, 2013
St. Elizabeth’s Medical Center in Brighton, MA, part of Steward Health Care System, reports dramatic improvement in response time to requests for Interpreter Services using their new dispatching system [ServiceHub] instead of pagers. An article titled Utilizing iPod...
by Robert | Feb 7, 2013
Carla Fogaren, RN, System Director of Diversity Initiatives and Interpreter Services, Steward Health Care System, will co-lead a Workshop at the upcoming DiversityRX Conference in Oakland, CA, on March 12, 2013. The Workshop is titled “Using technology to...
by Robert | Jul 3, 2012
Ever wonder how well your service organization is performing? Is it meeting patient needs? Is it fulfilling provider expectations? Can it do better? These questions are reviewed in these first four articles on...
by Robert | Jan 27, 2012
“The launch of ServiceHub was flawless.” (Amanda Elías Vargas, Interpreter Coordinator) Lexington Medical Center launched ServiceHub in April, 2011. Amanda wrote to thank us. “I was prepared for a learning curve convinced that I was going to be...
