News & Thoughts from ServiceHub


Congratulations to Boston Children’s Hospital

Thursday, July 13th, 2017

U.S. News & World Report ranks Boston Children’s Hospital as the best children’s medical center in the country.

Welcome: Boston Children’s Hospital

Tuesday, March 7th, 2017

ServiceHub is pleased to welcome the Interpreter Services department at Boston Children’s Hospital (BCH) as a valued customer. 

The Company You Keep

Wednesday, May 11th, 2016

Congratulations to the hospitals recently selected by Becker’s Hospital Review as among the 100 greatest in America for 2016.  And, wouldn’t you know it, many of them are our customers.  

Environmental Services Module

Monday, August 31st, 2015

With an integrated solution of Environmental Services and Patient Transport, ServiceHub now offers an advanced Patient Discharge solution to minimize bed turnover time.

Patient Transport is Here

Monday, May 5th, 2014

Transporters can now get rid of their pagers, too.

iPod Touch, Not Beeper, Better Dispatches Interpreters

Thursday, February 28th, 2013

St. Elizabeth’s Medical Center in Brighton, MA, part of Steward Health Care System, reports dramatic improvement in response time to requests for Interpreter Services using their new dispatching system [ServiceHub] instead of pagers.  

Steward Health presents at DiversityRX

Thursday, February 7th, 2013

Carla Fogaren, RN, System Director of Diversity Initiatives and Interpreter Services, Steward Health Care System, will co-lead a Workshop at the upcoming DiversityRX Conference in Oakland, CA, on March 12, 2013.

Show Me The Numbers

Tuesday, July 3rd, 2012

Ever wonder how well your service organization is performing?  Is it meeting patient needs?  Is it fulfilling provider expectations?  Can it do better?  These questions are reviewed in these first four articles on Performance, Productivity, Responsiveness, and Unresponsiveness.

Lexington Medical: “Flawless”

Friday, January 27th, 2012

“The launch of ServiceHub was flawless.”  (Amanda Elías Vargas, Interpreter Coordinator)  

Steward Health Care Pushes Boundaries, Gains Awesome Results

Wednesday, January 11th, 2012

Within months of implementing ServiceHub, after helping to craft many of its new features, Steward Health Care has gained control of its Interpreter Services offering, vastly improving efficiency and making all of their jobs more rewarding.