Show Me The Numbers

Ever wonder how well your service organization is performing?  Is it meeting patient needs?  Is it fulfilling provider expectations?  Can it do better?  These questions are reviewed in these first four articles on PerformanceProductivityResponsiveness, and Unresponsiveness.

Download these articles, and future ones in this series, which put forth some representative statistics culled from various in-hospital Interpreter Services organizations using ServiceHub.  The data come from about a dozen individual hospitals (both public and private) from various areas in the country.  Requests were for various languages, though they were predominantly Spanish.  The analysis in these articles is based on about 127,000 requests for interpreter services during the calendar year 2012.  How does your organization compare?

Posted in: Blog on July 3rd by ServiceHub

1 Comment

  • Comment by Eduardo Lebron — January 10, 2013 @ 9:46 pm

    I have been involved in the implementation and training of personnel for several months now and am eager to see what improvements are fourthcoming. This is one of the best programs I’ve used in many years and there are many untapped opportunities for ServiceHub. Thank you

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