General
ServiceHub respects the privacy of every individual who visits our website. This Privacy Statement outlines the information ServiceHub will collect and how we will use that information. This Statement will also instruct you on how you can verify the accuracy of your personally identifiable information submitted to ServiceHub through our website and how you can request that we delete your personally identifiable information from our databases.
Personally Identifiable Information
When you visit ServiceHub’s websites, we will not collect any personally identifiable information about you (such as your name, address, telephone number, social security number, billing and shipping information, credit card information or e-mail address) unless you provide it to us voluntarily. In addition, our website may invite visitors to submit names, e-mail addresses or addresses of others in connection with certain promotions or offers that appear on our website, including offers to purchase products online or to view demonstrations of our product or download product documentation or other information.
Use of Personally Identifiable Information
ServiceHub may store and process your personally identifiable information to better understand your needs and how we may improve our products and services, and we may use your personally identifiable information to contact you (for example, we may send you marketing or promotional materials or other information, we may respond to your comments or requests for information, or we may contact you if needed in the course of processing or shipping your order for products or services offered over our web sites). ServiceHub will not give, sell, trade or otherwise transfer your personally identifiable information to any outside organization. Your information may be shared with agents or contractors of ServiceHub in connection with services that these individuals or entities perform for ServiceHub. Individually identifiable information submitted in connection with employment inquiries will be used only in the application process.
Security
ServiceHub is committed to keeping secure the data you provide us and will take reasonable precautions to protect your personally identifiable information from loss, misuse or alteration. Agents or contractors of ServiceHub who have access to your personally identifiable information in connection with providing services for ServiceHub are required to keep the information confidential and are not permitted to use this information for any other purpose than to carry out the services they are performing for ServiceHub.
Children
ServiceHub has no intention of collecting any personally identifiable information from individuals under thirteen years of age. Where appropriate, ServiceHub will specifically instruct children not to submit such information on our websites or advertisements. If a child has provided us with personally identifiable information, a parent or guardian of that child may contact us at the e-mail address or address listed at the bottom of this Privacy Statement if they would like this information deleted from our records. We will use reasonable efforts to delete the child’s information from our databases.
Non-Personally Identifiable Information Collected Automatically
In some cases, we may collect information about you that is not personally identifiable. Examples of this type of information include the type of internet browser or computer operating system you are using and the domain name of the website from which you linked to our site. In addition, when you view one of our websites or advertisements, we may store some information on your computer. This information will be in the form of a “cookie” or similar file and will help us in many ways. For example, cookies allow us to tailor a website or advertisement to better match your interests and preferences. Most internet browsers enable you to erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored.
Please refer to your browser instructions or help screen to learn more about these functions. ServiceHub does not collect personally identifiable information automatically, but we may tie information collected automatically to your previously submitted personally identifiable information.
Contacting Us Regarding Your Personally Identifiable Information
If you have submitted personally identifiable information through a ServiceHub website or interactive advertisement, or if someone else has submitted your personally identifiable information through a ServiceHub website and you would like to have that information deleted from our marketing databases, please contact us via e-mail at legal@servicehub.com.
We will then use reasonable efforts to remove your personally identifiable information from our files. You may also contact us to request the personally identifiable information that ServiceHub has collected about you through its websites. ServiceHub will use reasonable efforts to supply you with this information and correct any factual inaccuracies in this information.
Because information submitted in connection with employment inquiries is used only in the application process and not for marketing purposes, the procedures outlined in this Privacy Statement are not available with respect to such information.
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