FOR YOUR NON ENGLISH-SPEAKING PATIENTS…
Make interpreter
no shows—go away
A software platform to assign interpreters with the right patient appointments
From enterprise hospitals to local clinics.
Automate manual processes
Ensure clear communication
Ease life for staff & interpreters
THE PROBLEM
Too often in healthcare...
- Patients & providers get frustrated with too few available interpreters
- Finding & coordinating interpreters takes too long
- Staff & dispatchers do too much manual work
- Hard to know interpreters’ availability
- There’re no real-time updates to know what’s going on
- Teams lack organized documentation to prove productivity & compliance
All that—we fix.
THE SOLUTION
Helping Language Services help their staff & patients
We’ll understand your needs. Define the right solution for your hospital or clinic.
Integrate ServiceHub® into your medical system. And be here to resolve any issues—quickly.
Pull from a bigger pool
Quickly access interpreters—whether from in-house or from agencies
Adapt as needed
Efficiently re-assign interpreters to your most critical appointments
Remove the tedious
Lessen manual work for your staff & dispatchers
Lessen risk
Always be in compliance—with proof an interpreter was present
Be in the know
Get real-time updates on interpreter acceptance, completion & availability
Be nimble
Respond quickly to appointment changes & cancellations
ServiceHub® integrates with most EMR systems, including...
GET STARTED TODAY
Clear communication among providers, coordinators & interpreters
Imagine that for your healthcare facility. We make it easy to get started.
Schedule your appointment
Meet to learn more ∙ Identify your goals ∙ Determine if we’re a match
Add interpreter scheduling
Determine size of effort ∙ Implement the right-sized solution ∙ Train & socialize your people
Focus more on care
Interpreters automatically assigned ∙ Less manual work for everyone ∙ More patients heard & understood
TOP FEATURES
How ServiceHub® software improves patient-care
- A single tool for staff to assign interpreters to patients
- A central place to log data regarding appointments
- Get real-time updates for appointments
- Easily assign work to staff—automatically or manually
- Pre-schedule & assign staff to future patient appointments
- One place to see where all your staff are
- Easily triage & prioritize demand requests
- Create custom workflows & rules for in-person, video, audio & tele-health visits
ServiceHub® is built for security & privacy:
Robert DeFilippis
CEO of ServiceHub®
ABOUT US
Are you a healthcare director?
Yet still in the fray interpreting when no one else is in place?
And doing the manual follow-up work required? Then having to change hats to do your full-time director job? That’s hard.
My ‘why’ is making things simple & easy to use while helping people focus on being & doing their best.
I’ve had a full career in spotting patterns. Applying technology to automate manual work. Integrating software into clients’ systems that work as intended. And being right there to support systems & clients—for the long run.
Ready for better coordination? Clearer communication? And more efficient use of everyone’s time—including yours? Let’s talk.
WHY US
We know healthcare. We know tech. We know integration.
- 20+ years serving hospitals and clinics
- 2.5M+ encounters processed annually
- Serving 80% of top US hospitals
Your patients will get equal care— no matter the language they speak.
QUESTION…
Are you ready to…
Please more patients? Create more trust among staff, patients & interpreters? Modernize your systems with the right tech? Always be in compliance? And keep your care-team fully involved?
CONTACT US
Enter the modern era of interpreter scheduling
“I’m tired of experiencing interpreter no-shows. Tired of spinning our wheels to find interpreters. And tired of watching staff do the mundane. I want automated assigning integrated into our EMR system. With an expert team that has the tech & experience so we can efficiently provide equal care—to everyone.”
You sound ready. We like that.
Contact us. We’ll get back to you quickly to schedule a call or answer your questions.