by Robert | May 5, 2014
Transporters can now get rid of their pagers, too. Using the same portal for requesting Language Services, staff can request Patient Transport and Equipment Depot assistance. And Transporters can use the same mobile devices and procedures for responding to those...
by Robert | Feb 28, 2013
St. Elizabeth’s Medical Center in Brighton, MA, part of Steward Health Care System, reports dramatic improvement in response time to requests for Interpreter Services using their new dispatching system [ServiceHub] instead of pagers. An article titled Utilizing iPod...
by Robert | Feb 7, 2013
Carla Fogaren, RN, System Director of Diversity Initiatives and Interpreter Services, Steward Health Care System, will co-lead a Workshop at the upcoming DiversityRX Conference in Oakland, CA, on March 12, 2013. The Workshop is titled “Using technology to...
by Robert | Jul 3, 2012
Ever wonder how well your service organization is performing? Is it meeting patient needs? Is it fulfilling provider expectations? Can it do better? These questions are reviewed in these first four articles on...
by Robert | Jan 27, 2012
“The launch of ServiceHub was flawless.” (Amanda Elías Vargas, Interpreter Coordinator) Lexington Medical Center launched ServiceHub in April, 2011. Amanda wrote to thank us. “I was prepared for a learning curve convinced that I was going to be...
