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Use Policy

Introduction

This document defines the Acceptable Use Policy (“Policy”) of products and services provided by ServiceHub Corporation (“ServiceHub”) to all of its clients and other users (collectively, “Client”). This Policy will ensure the integrity, security, reliability, and privacy of the ServiceHub network, systems, products, services, server hosting facilities and data contained within (collectively, the “ServiceHub Network”). ServiceHub retains the right to modify the Policy at any time, effective upon posting of the modified Policy to this URL.

Client is responsible for continual compliance of this Policy as well as any modifications thereto posted on the above-cited URL.

 

ServiceHub Network Security
Client is prohibited from violating, or attempting to violate, the security of the ServiceHub Network. Any violations may result in criminal and civil liabilities to the Client. ServiceHub will investigate any alleged violations and will cooperate with law enforcement agencies if a criminal violation is suspected. Examples of violations of the security of the ServiceHub Network include, without limitation, the following:

  • Accessing data not intended for such Client
  • Logging into a server or account which the Client is not authorized to access
  • Attempting to probe, scan, or test the vulnerability of a system or network
  • Breaching security or authentication measures without proper authorization
  • Attempting to interfere with service to any user, host, or network including, without limitation, by means of “overloading,” “flooding,” “mailbombing,” or “crashing”
  • Taking any action in order to obtain services to which the Client is not entitled

 

Illegal Use
The ServiceHub Network may only be used for lawful purposes. For example, a Client may not use the ServiceHub Network to create, transmit, distribute, or store material that:

  • Violates a trademark, copyright, trade secret, or other intellectual property rights of others
  • Violates the privacy, publicity, or other personal rights of others
  • Impairs the privacy of communications
  • Contains obscene or pornographic content
  • May be threatening, abusive, or hateful
  • Violates export control laws or regulations
  • Encourages conduct that would constitute a criminal offense or give rise to civil liability
  • Causes technical disturbances to the ServiceHub Network, including, but not limited to, introduction of viruses, worms, or other destructive mechanisms
  • Violates reasonable regulations of ServiceHub or other service providers with respect to the network
  • Assists or permits any persons in engaging in any of the activities described above
  • Constitutes deceptive online marketing

If Client becomes aware of any such activities, Client is obligated to immediately notify ServiceHub and take all other appropriate actions to cause such activities to cease.

 

Unsolicited Communications (“Spam”)
Posting the same or similar unsolicited e-mail messages, bulk commercial advertising, or informal announcements to one or more groups (known as “Spam”) is prohibited. Spam is not only annoying to Internet users; it seriously affects the efficiency and cost-effectiveness of the ServiceHub Network. These unsolicited messages can increase costs by clogging the ServiceHub Network, rendering your web site inaccessible, and potentially leading to down time of your mission-critical Internet applications.
In addition, both Usenet and e-mail users may not:

  • send or post e-mail messages which are excessive and/or intended to harass or annoy others
  • continue to send e-mail to a recipient that has indicated that he/she does not wish to receive it
  • send e-mail with forged TCP/IP packet header information
  • intentionally omit, delete, forge, or misrepresent transmission information, including headers and return addresses
  • take any other actions intended to cloak the Client’s identity or contact information

 

Content
Client is responsible for all its content hosted by ServiceHub. ServiceHub exercises no control over, and accepts no responsibility for, the content of the information passing through the ServiceHub Network, including content provided on any third-party web sites linked to the ServiceHub Network. Any web site links are provided as Internet navigation tools for informational purposes only and not as an endorsement by ServiceHub of the contents of such web sites. ServiceHub does not adopt, nor warrant the accuracy of, the content of any linked web site and undertakes no responsibility to update the content. Use of any information obtained via the ServiceHub Network is at Client’s own risk.  ServiceHub does not screen communications and is not responsible for screening or monitoring content used by Client.

 

Consequences of Unacceptable Use
ServiceHub reserves the right to suspend or terminate access to the ServiceHub Network upon notice of a violation of this Policy.

Indirect or attempted violations of this Policy, and actual or attempted violations by a third-party on behalf of a Client, shall be considered violations of this Policy by such Client. Furthermore, it is a violation of this Acceptable Use Policy to use the services of another provider for the purposes of facilitating any of the activities described above if such use of another provider’s service could reasonably be expected to affect the ServiceHub Network.

 

Questions, Comments, or Complaints
ServiceHub reserves the right to modify this Policy in the manner set forth above at any time. If you are unsure whether any contemplated use is permitted or have any comments regarding prohibited use or other abuse of the ServiceHub Network, please direct questions or comments to: ServiceHub Corporation, 548 Market Street, San Francisco 94104, Attn: Legal Department; or email legal@servicehub.com.